Terms of service

Here’s a Terms of Service tailored for Createvoke’s website. This covers general use, orders, intellectual property, and limitations, keeping your custom and artistic product nature in mind:

Terms of Service

Effective Date: [15/05/2025]

Welcome to Createvoke! By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order or using our services.

1. Use of Website

By using this site, you agree to:

- Use it only for lawful purposes;

- Provide accurate and complete information when placing orders;

- Not attempt to access restricted parts of the site or interfere with its functionality.

We reserve the right to deny access, suspend accounts, or cancel orders at our sole discretion if terms are violated.

2. Products and Orders

- All products are customised, or made to order unless stated otherwise.

- Variations in color, grain, and texture are normal, especially for wood and other natural materials.

- No warranty is provided on any products.

- Once an order is placed, it cannot be cancelled, returned, or refunded, unless the item arrives damaged and we are contacted within 24 hours with photo evidence.

3. Pricing and Payment

- All prices are listed in AUD and are subject to change without notice.

- We use trusted third-party payment processors to handle transactions securely.

- Payment must be received in full before production or shipping begins.

4. Shipping and Delivery

- We are not responsible for delays caused by carriers, weather, customs, or other external factors.

- If you receive a damaged product, you must contact us within 24 hours of delivery with photo evidence. Failure to do so will void any claim.

5. Intellectual Property

All content on this website including images, logos, product designs, text, and graphics is the property of Createvoke and may not be copied, reproduced, or used without prior written consent.

6. Limitation of Liability

Createvoke is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our liability is limited to the value of the item purchased.

7. Modifications to Terms

We may update these Terms of Service at any time without notice. It is your responsibility to review them periodically. Continued use of the website constitutes acceptance of any changes.

8. Contact Information

If you have any questions regarding these terms, please contact us at: info@createvoke.com